FAQ

Making an individual sample is costly and requires a print run of 1 item (very expensive). In our experience most people who ask this question have reservations about spending money without knowing what they are going to get. That’s completely natural! We provide a proof for every single item that you buy from us – we show exactly the product colours and decoration outcome. These proofs are designed to show you all the things you need to move your order into production – with absolute peace of mind.

If you would like a physical ‘printed production sample’ we do understand that this is sometimes required. You will charged at cost for the production of this. 

We set minimum quantities at a level that get you promo items at a reasonable cost and allows us to professionally manage your order. If we start slashing minimum order quantities (MOQ’s) the price goes way up. So if you want to know if you can get smaller quantities the answer is usually yes but the price will be much higher on each item as we have to cover – freight, artwork, making printing plates, print machine preparation, print machine clean down, job management time.

Certainly. All our bags are custom made. So you can tweak the sizes as per your requirements, usually at no extra cost

Yes, as mentioned earlier all the bags are custom made and designed to suit your requirements. You just have to send us the sample/photograph of the bag style you are after & we can design it for you.

We are extremely sympathetic to the needs of charities and other not-for-profit organisations – tell us what you need and we will bend over backwards to help however we can.
Charities often receive discounts and, sometimes, further assistance for special events.

Sure, why not, we did after all pioneer this idea: Value Promise, however we cannot guarantee to beat any price as all promo items are not the same. We will not sacrifice your brand image to win a job with a low quality, low price item.

Each product varies as to how long it takes. As a rough guide most of the orders can be supplied 2-4 weeks. Call or write an email for specific advice about your promotion and it’s timelines. We will bend over backwards to accommodate any reasonable request.

If you need your products in a hurry then your order can be fast-tracked at an additional charge.

Of course – just call on (Virtual) +91 63792 07074 or e-mail: support@handcraft.co.in
Alternatively check out the search function on the upper right hand side of each page or refer categories on left hand side of any page.